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Security & Access

Pro

Your club's physical security runs itself. Members get access when they join, lose it when they leave, and every door event is logged for compliance.

Automatic Provisioning

Membership-Linked Access

A member cancels on Tuesday. By Wednesday morning, their key fob no longer opens the door. Access is granted on join and revoked on lapse - no manual intervention required.

  • Access granted automatically when a member joins or renews
  • Access revoked automatically when membership lapses or is cancelled
  • Integrated with Kisi smart locks - no extra hardware needed
  • Assign access schedules per membership tier or group
Guest & Non-Member Access

Booking-Linked Temporary Codes

Non-members booking a court receive a time-limited access code that works only during their booking window. No keys to hand out, no codes to remember to cancel.

  • Codes activate at booking start and expire at booking end
  • Unique per-booking codes - never shared across guests
  • Expired codes are cleaned up automatically
  • Works with existing smart lock infrastructure
Incident Response

Emergency Lockdown

One click revokes all active access grants immediately. Every action is timestamped and logged for incident reports and insurance documentation.

  • One-click lockdown revokes all access grants instantly
  • Complete timestamped audit trail for every action taken
  • Restore access selectively after an incident
  • Automatic admin notifications during lockdown events
Data Protection Built In

Compliance & Privacy

Configurable retention policies automatically anonymize old logs. Built for GDPR and PIPEDA compliance - your members' data is handled with care.

  • Configurable log retention periods (30, 60, 90 days)
  • Automatic anonymization of expired access records
  • GDPR and PIPEDA-compliant data handling out of the box
  • Member data export and deletion on request
Utilization Insights

Occupancy Awareness

Camera-based occupancy counting feeds into your facility utilization dashboards. No video is stored in ServeLeague - only anonymized metadata for smarter scheduling.

  • Real-time occupancy counts for each facility zone
  • Utilization trends over time for capacity planning
  • No video stored - only anonymous count metadata
  • Identify peak hours to optimize pricing and staffing
Available on Pro plan

Learn how it works

Step-by-step guides to help you get the most out of this feature

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